If you are not completely satisfied with your order you can return it within 28 days from the date of purchase. Please make sure to include the original despatch note (which comes with your order) and clearly mark whether you would like a refund or exchange.
Please note that all earrings are non-returnable for reasons of hygiene and safety.
A prompt refund of the price of the goods will be issued once all the information referred to above is received. The credit card used for the original purchase will be credited with the original price. If there are any problems with your refund, a member of our customer care team will contact you.
For all returns, except where the item is faulty or dispatched in error by us, you will be required to arrange and pay for the return of the products to us.
Unfortunately, purchases made via our website cannot be returned to one of our stockists.
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.
