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DELIVERY & RETURNS

 
We are constantly monitoring and updating our website regarding deliveries when necessary, please allow a little more time for delivery delays.

Feel free to drop us an email if you have any questions and we will be happy to help!

Delivery

Please select your region below for up to date delivery information:

• United Kingdom >

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Returns


If you are not completely satisfied with your order you can return it to us within 60 days from the date of purchase:

  • Items (including earrings) must be returned to us unworn, in their original condition and packaging.
  • If an item is personalised or specifically made to order it cannot be returned or refunded unless it is faulty, we hand engraved these pieces just for you! 
  • Please remember to include your original order number within the parcel so we can locate your order and refund you promptly.

We recommend using a recorded delivery method to return your item(s) to us, please keep hold of your tracking details until you have received your refund. We aim to refund items within 1-3 working days of receipt.

If you would like to exchange an item, please contact customerservices@murujewellery.com with your order number and a link to the item you would prefer.



Return Address


MURU RETURNS
SCREENWORKS UNIT 218
22 HIGHBURY GROVE
LONDON
N5 2ER

 


If you have any more questions or need your item dispatched urgently please;

Email us: customerservices@murujewellery.com

Call us: (+44) 020 3735 5656

Our opening hours are:

Monday-Friday 09:00-17:30

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